Technical Support From Expert Software Consultants
Software Consultants Who Put You First
Excellent customer service is our top priority at I/O Technologies. As an experienced software developer and software consultant, we provide the best access possible to our entire team to support your specific tasks.
Wherever you call home—from Florida to Washington State, from California to Maine or elsewhere in the U.S. or abroad—software support is just a click away.
Here's how we support your software applications:
- Standard Office Support.
Standard coverage hours are: Monday - Friday, 7am to 5pm CST. During this time you have direct access to any of our well-trained software
developers via e-mail, telephone or shared desktop connections.
- 24 x 7 Phone Support. Mission-critical applications often need monitoring, even overnight and on the weekends. To accommodate such situations, there is always a Developer on Duty. This on-duty associate can and will respond to immediate support calls within 15 minutes of the initial request.
- Remote Support and Monitoring.
Using remote access software our team can offer top-notch consulting services without physically visiting your location. This type of support reduces
your cost and improves response times.
- Knowledge of Software. Our programmers write code and work in several programming languages every day. It's the combined work experience in numerous software projects that allow us to solve your most challenging problems quickly.